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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://5starservicecenter.lcc.edu/TDClient/41/Portal/KB/ArticleDet?ID=756">https://5starservicecenter.lcc.edu/TDClient/41/Portal/KB/ArticleDet?ID=756</a><br /><br />Sign in to Access the Knowledge Base<br /><br />Sign in to view a wealth of knowledge base articles. Select "Sign In" in the upper right corner. Use your LCC username/password to gain access.