Credit Card Payment Timed out

Summary

Clearing cache, cookies, and not using bookmarks for Touchnet should solve the inactivity error.

Body

Question:

When an online credit card payment receives an error due to inactivity how do we solve this?

Answer:

To solve this problem do the following:
 
  1. Clear your cookies, and cache.
  2. Restart your browser.
  3. Start at the LCC Homepage. Do not use any touchnet bookmarks you may have.
  4. Login as you normally would.

Details

Details

Article ID: 1019
Created
Tue 10/1/19 1:07 PM
Modified
Mon 4/8/24 1:13 PM