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Question:
When I try to sign onto to an LCC computer or WiFi it says I am locked out. How can I correct this?
Answer:
When too many unsuccessful log in attempts are made the account is locked out.
- If you know your password you can wait for the account to unlock in 20-30 minutes or contact the Help Desk to request that your account be unlocked.
- If you do not know your password please see Resetting my Password.
- If you have recently reset your password and find your account is becoming locked frequently since doing so, please see What you Need to do After Changing Your Password. It is likely something is trying to auto connect with an old password causing your account to become locked such as a cell phone trying to connect to LCC WiFi with an old password saved.